Responsible Gaming
Gambling is a form of entertainment, not a way to earn money or solve financial problems. Always play within your means and treat losses as the cost of your entertainment.
Age Verification
You must be at least 18 years of age, or meet the local legal age requirement in your jurisdiction, to gamble online. In New Zealand, casino gambling is legally restricted to individuals aged 20 and over. Underage gambling is illegal and may result in account closure and forfeiture of winnings.
Warning Signs of Problem Gambling
- Chasing losses by continuing to gamble to win back money
- Hiding gambling activity from family or friends
- Spending more money or time on gambling than you intended
- Borrowing money or selling possessions to gamble
- Neglecting work, study, or family responsibilities
- Feeling anxious, irritable, or restless when not gambling
- Lying about how much you gamble
- Making repeated unsuccessful attempts to cut back or stop
- Gambling to escape stress, depression, or other problems
If you recognise several of these signs in yourself or someone you care about, it may be time to seek help.
Self-Help Tools
Most reputable online casinos, including Spin Casino NZ, offer tools to help you stay in control:
- Deposit limits: Set a maximum amount you can deposit daily, weekly, or monthly.
- Loss limits: Cap the amount you are willing to lose over a set period.
- Reality checks: Receive pop-up reminders showing how long you have been playing.
- Self-exclusion: Block yourself from accessing your account for a chosen period, from months to permanently.
- Cooling-off periods: Take a short break from gambling without closing your account permanently.
You can access these tools through your account settings or by contacting customer support.
Support Organisations
If you need to talk to someone, free and confidential help is available. Reach out to any of the following organisations:
New Zealand
- Problem Gambling Foundation of New Zealand (PGF) — www.pgf.nz | Phone: 0800 664 262
- Gambling Helpline New Zealand — www.gamblinghelpline.co.nz | Phone: 0800 654 655
United Kingdom
- GamCare — www.gamcare.org.uk | Phone: 0808 8020 133
- GamStop — www.gamstop.co.uk (self-exclusion scheme)
Australia
- Gambling Help Online — www.gamblinghelponline.org.au | Phone: 1800 858 858
Canada
- Responsible Gambling Council — www.responsiblegambling.org
United States
- National Council on Problem Gambling — www.ncpgambling.org | Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de (gambling addiction information and support)
For other countries, please contact your national gambling support service or visit www.gamblingtherapy.org for global resources.
Seek Help Now
If you or someone you know is struggling with problem gambling, do not wait. Reach out to a support organisation today. Help is free, confidential, and available 24/7 in many regions. Gambling should never come at the cost of your wellbeing or relationships. You are not alone.